Customer Service Specialist
10x Genomics· Mexico
Customer Service Not disclosed 3h ago
Customer Service — locked category
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About this role
The Customer Service Specialist manages the full commercial order lifecycle for 10x Genomics customers and distributors worldwide. This role encompasses case management, order processing, RMA coordination, new customer onboarding, and proactive cross-functional coordination. CS specialists ensure orders move cleanly from receipt to fulfillment with minimal friction for customers and internal teams alike. What you will be doing- Order Management Process inbound purchase orders (direct and distrib
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