Security Architect II

Would you enjoy working with cutting-edge web security systems?

Would providing consultancy to defend against security attacks excite you?

Join our world class Security Operations Command Center

Our Team strives to be the most trusted support services partner. We keep our customers online businesses up and running. We utilize tools, process and knowledge to diagnose and resolve product, platform, and customer issues. Our team delivers managed services for Akamai's security products to protect our customers' online presence.

Partner with the best

As part of our Security Operations team, you will be responsible for responding to platform and carrier issues in real time. Ensuring the stability of a world class DDoS attack mitigation platform, providing analysis and network troubleshooting for customers. You will be supporting some of the world's leading brands and dealing with the highest internet traffic.

As a Security Architect, you will be responsible for:

• Engaging in mitigation techniques to prevent vector attacks
• Analysing customer traffic, applications and systems to tailor our security solutions and answer customers' security needs
• Managing and documenting technical issues, responses and requests to ensure information is recorded and updated
• Providing support to customers to remedy and resolve network and connectivity issues
• Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis

Do what you love

To be successful in this role you will:

• Have experience with Internet technologies, including TCP/IP, DNS, HTTP, TLS and web servers
• Demonstrate experience in a customer-facing role and an understanding of the consulting process
• Show proactivity and work with a sense of urgency, combined with a constant desire to learn
• Have good communication and collaboration skills, and be an accountable member of the team
• Demonstrate written, verbal and presentation skills, including communicating complex technical content in English
• Be able to work night shifts - 4 nights per week for 10 hours.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to spea