Account Manager

Powering Performance Marketplaces in Digital Media

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

• The direct measurability of digital media.
• Performance marketing. (We pioneered it.)
• The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

Job Category

The Account Manager for our agent platform is responsible for owning and growing key client relationships, signing up new agents, driving performance, and ensuring long-term success across the program. This role serves as the primary point of contact for clients, balancing day-to-day execution with strategic guidance to optimize results, improve performance, and identify growth opportunities.

This position works cross-functionally with Sales, Business Development, Media, Product, Project Management, and Onboarding to deliver a seamless client experience from onboarding through ongoing optimization and expansion.

Responsibilities

• Serve as the primary point of contact for assigned clients, managing relationships and communication
• In addition to managing existing accounts, you will be responsible for growing our agent network by signing up net new clients sourced from strategic partnerships, business development, and referrals.
• Monitor and analyze performance metrics (volume, conversion, revenue) and provide actionable recommendations
• Lead client calls, QBRs, and strategy sessions
• Troubleshoot and resolve client issues, escalations, and integration challenges
• Partner cross-functionally with Media, Product, Sales, Biz Dev, and Project Management teams.
• Identify and drive growth opportunities, including upsell and expansion
• Align internal teams on prioritization and execution of client needs
• Track and communicate revenue, forecasting, and performance trends
• Drive client success, retention, and long-term growth

Requirements

• 2+ years of experience in Account Management, Client Success, or Sales (preferably in a tech-enabled or performance-driven environment)