Technical Writer

Nabu Casa is the organisation behind Home Assistant, the world's largest free and open-source smart home platform used by over two million households. Nabu Casa was established in 2018 by the founders and core contributors of Home Assistant, with the intent of making the project sustainable and to prevent burnout. Our guiding principles—privacy, choice, and sustainability—are embedded in everything we do, from our architecture to our community.

Nabu Casa is a profitable company with no external investors. Today, we are the official provider of Home Assistant products and services. Every subscription and purchase directly funds the ongoing development of Home Assistant and the many other Open Home projects.

The Role

We're looking for a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role: you'll be the primary person responsible for making our products accessible to a global community of users and developers — from first-time setup guides to deep API and integration documentation. You'll work directly with engineers to translate technical complexity into content that empowers users to succeed independently, without needing to raise a support ticket.

Our community is technically sophisticated and values accuracy and clarity above all. This role requires someone who can earn the trust of engineers and users alike.

What You Are Going To Do

• Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
• Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
• Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
• Audit and improve existing documentation continuously — flagging outdated content, filling gaps, and improving structure and tone
• Define and maintain documentation standards, style guides, and templates so that community contributions are consistent and maintainable
• Triage and act on documentation feedback from the community, support, and internal teams to prioritise what improves user outcomes most
• Contribute to the developer experience — API guides, integration documentation, and contributor docs — to support the OHF community and partner integrations
• Track documentation quality signals (support ticket themes, community feedback) and report on them regularly
  
  

What You Need To Have

• Strong technical writing skills with a portfolio of developer or product documentation
• Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content without constant hand-holding from engineers
• Good understanding of